Welcome to guptchar.online, operated by Guptchar – Your Security Partner.
By accessing our website, purchasing our products, or using our services, you agree to comply with the following Terms & Conditions.
Please read them carefully.

1. Acceptance of Terms

By using our website, you confirm that:

• You are at least 18 years old

• You have read, understood, and agreed to these Terms & Conditions

• You will use the website only for lawful purposes

If you do not agree with any section of these terms, you should discontinue using the website.

2. Products & Services

We provide various security products, including:

• CCTV systems

• Solar PTZ cameras

• Metal detectors

• Walkie-talkies

• Body-worn cameras

• Home alarm systems

• Security guard equipment

• Torches, patrol systems, and more

All product images and descriptions are for general reference.
Actual products may slightly vary due to updates, improvements, or lighting conditions.

3. Pricing & Payments

• All prices listed on the website are in INR (Indian Rupees).

• Prices may change anytime without prior notice.

• Payments must be made through secure payment gateways provided on our website.

• We do not store or access your payment details (UPI, card, bank info).

4. Orders & Confirmation

• Once an order is placed, you will receive a confirmation message via SMS/Email/WhatsApp.

• Orders may be canceled by us if the product is unavailable, payment issues occur, or in case of suspected fraud.

• Customers can request order cancellation before dispatch (subject to approval).

5. Shipping & Delivery

• Delivery timelines depend on location, courier partner, and product availability.

• Guptchar is not responsible for delays caused by courier companies, weather conditions, strikes, or uncontrollable events.

• Customers must provide accurate shipping details.

(For full details, see our Shipping Policy.)

6. Return, Replacement & Refund

Returns and refunds follow our Return & Refund Policy, which includes:

• Return request within 3 days

• Eligibility based on product condition

• Inspection & approval process

• Refund via original payment method

The company reserves the right to approve or decline return requests.

7. Warranty

• Most products come with a manufacturer warranty.

• Warranty does not cover physical damage, water damage, broken parts, burnt circuits, or unauthorized repairs.

• Proof of purchase is required for all claims.

8. Limitation of Liability

Guptchar is not responsible for:

• Losses caused by misuse of products

• Damage due to incorrect installation

• Loss of data, profits, or security footage

• Delays or interruptions due to technical issues

All products should be used responsibly and as per guidelines.

9. User Responsibilities

When using our website, you agree:

• Not to misuse or tamper with the website

• Not to upload harmful files, viruses, or malware

• Not to impersonate others

• Not to use our content without permission

10. Intellectual Property

All content on guptchar.online including:

• Product descriptions

• Images

• Logos

• Text

• Designs

• Graphics
  is the property of Guptchar and cannot be used, copied, or reproduced without written permission.

11. Third-Party Links

Our website may contain links to external websites.
We are not responsible for:

• Their content

• Privacy policies

• Services or actions

Use of third-party websites is at your own risk.

12. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes will be handled under the jurisdiction of courts in Gujarat, India.

13. Changes to Terms

We may update or modify these Terms & Conditions at any time.
Changes will be posted on this page with the updated date.

14. Contact Us

For any queries related to these Terms & Conditions, contact us:

📞 +91 971483 4599
📧 support@guptchar.online
📍 Guptchar – Your Security Partner, India